🔞 21+ Only  |  Gambling is addictive. Know when to stop.  |  PAGCOR Compliant

dicebet FAQ

Welcome to the dicebet Help Centre. Whether you are a new player from Manila just getting started, or a regular member in Cebu with a specific question about withdrawals, you will find clear and honest answers here. We have organised the most common questions Filipino players ask about dicebet into easy-to-browse categories below.

Can't find what you're looking for? Reach out to our support team at support@dicebet.asia — we're available 24/7 to help.

Jump to a Category
Account Deposits Withdrawals Games Bonuses Security Responsible Gaming Technical
Account & Registration

Creating a dicebet account is quick and straightforward. Visit the dicebet website and click the registration button. You will need to provide a valid email address, create a secure password, and enter your basic personal details including your full name and date of birth. After submitting your registration, you will receive a verification email — click the link inside to activate your dicebet account. Remember, you must be at least 21 years old to register on dicebet in compliance with Philippine gaming regulations.

The minimum age to register and play on dicebet is 21 years old. This is a strict requirement under Philippine gaming law and PAGCOR regulations. dicebet enforces age verification for all new accounts through a KYC (Know Your Customer) process. If you cannot verify that you are 21 or older, your account will be suspended. Gambling is addictive. Know when to stop.

dicebet accepts the following Philippine government-issued IDs for identity verification:
  • PhilSys National ID
  • Philippine Passport
  • Driver's License (LTO)
  • SSS or GSIS ID
  • Voter's ID (COMELEC)
  • PRC Professional ID
Upload a clear photo or scan of your chosen ID through your dicebet account settings. Verification is typically completed within 24–48 hours on business days.

No. Each player is permitted only one dicebet account. Creating multiple accounts is a violation of the dicebet Terms and Conditions and may result in all associated accounts being permanently closed and any balances forfeited. If you have forgotten your login details, use the password reset function on the dicebet login page rather than creating a new account.

Go to the dicebet login page and click "Forgot Password." Enter the email address registered to your dicebet account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder. If you still have trouble, contact dicebet support at support@dicebet.asia.
Deposits & Payments

dicebet supports the most popular payment methods used by Filipino players:
  • GCash — the most widely used e-wallet in the Philippines
  • Maya (PayMaya) — fast and convenient digital wallet
  • Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
  • Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts
All transactions on dicebet are processed in Philippine Peso (₱). Note that credit card deposits for gambling are not accepted in compliance with Philippine regulations.

The minimum deposit on dicebet varies by payment method but generally starts at ₱100 for GCash and Maya, and ₱200 for bank transfers. These low minimums make dicebet accessible to players across the Philippines — whether you are in Metro Manila, Cebu City, Davao, or anywhere else in the country.

GCash and Maya deposits to dicebet are typically credited instantly or within a few minutes. Bank transfers may take 1–3 business hours during banking hours, or the next business day if submitted outside banking hours. If your deposit has not appeared after the expected timeframe, contact dicebet support with your transaction reference number.
Withdrawals

Log in to your dicebet account and navigate to the Cashier section. Select "Withdraw," choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit. Your dicebet account must be fully KYC-verified before withdrawals can be processed.

dicebet processes withdrawal requests within 24 hours on business days. GCash and Maya withdrawals are typically received within a few hours of processing. Bank transfers may take an additional 1–2 business days depending on your bank. dicebet does not charge withdrawal fees, though your bank or e-wallet provider may apply their own charges.

Yes. The minimum withdrawal amount on dicebet is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional verification checks in compliance with Philippine anti-money laundering regulations.
Games & Betting

dicebet offers a wide range of games for Filipino players, including:
  • Cannon Fishing — action-packed multiplayer fishing game
  • Bingo Fishing — a unique fusion of bingo and fishing gameplay
  • Bingo — classic and modern bingo variants
  • Slots — hundreds of slot titles from leading providers
  • Live Casino — live dealer games including baccarat, roulette, and blackjack
  • Sports Betting — PBA, NBA, UFC, boxing, football, and more
New games are added to dicebet regularly, so there is always something fresh to try.

Yes. All games on dicebet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. dicebet's games are sourced from reputable, internationally licensed game providers whose RNG systems are independently audited. Live casino games are streamed in real time from professional studios with trained dealers, providing a transparent and authentic gaming experience.

Absolutely. The dicebet platform is fully optimised for mobile browsers on both Android and iOS devices. You can access all dicebet games directly through your mobile browser — no app download required. The mobile experience is smooth and responsive, whether you are playing slots in Makati, fishing games in Quezon City, or live casino in Davao.
Bonuses & Promotions

dicebet offers a generous welcome bonus for new Filipino players upon their first deposit. The exact bonus amount and terms are displayed on the dicebet promotions page at the time of registration. Welcome bonuses typically include a deposit match and free spins on selected slot titles. Always read the bonus terms and wagering requirements before claiming any dicebet promotion.

Wagering requirements (also called rollover requirements) specify how many times you must wager your bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable funds. dicebet clearly states the wagering requirements for every promotion in the bonus terms and conditions.

No. Bonus funds on dicebet must meet the applicable wagering requirements before they can be withdrawn. However, any real-money balance in your dicebet account that is separate from bonus funds can be withdrawn at any time, subject to the standard withdrawal process and minimum withdrawal amount of ₱200.
Security & Privacy

Yes. dicebet uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. dicebet complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173). For full details, please review our Privacy Policy.

dicebet strongly recommends enabling two-factor authentication (2FA) on your account for added security. Go to Account Settings, select Security, and follow the steps to link your mobile number or authenticator app. With 2FA enabled, every login to your dicebet account will require both your password and a one-time verification code, significantly reducing the risk of unauthorised access.
Responsible Gaming

Log in to your dicebet account and go to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits. Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour cooling period to prevent impulsive decisions. dicebet encourages all Filipino players to use these tools proactively. Gambling is addictive. Know when to stop.

If you feel that gambling is negatively affecting your life, dicebet offers a self-exclusion tool that restricts access to your account for a chosen period (from 6 months to permanent). Go to Account Settings → Responsible Gaming → Self-Exclusion. You can also request self-exclusion by emailing support@dicebet.asia. For more information, visit our dedicated Responsible Gaming page.

dicebet encourages players who need support to reach out to:
  • PAGCOR Responsible Gaming Hotline — for guidance on problem gambling in the Philippines
  • National Center for Mental Health (NCMH) — mental health support nationwide
  • dicebet Support — support@dicebet.asia, available 24/7
Remember: gambling should always be entertainment, not a way to earn income or escape problems. Gambling is addictive. Know when to stop.
Technical Support

Try the following steps if dicebet is not loading properly:
  • Clear your browser cache and cookies, then reload the page
  • Try a different browser (Chrome, Firefox, or Safari)
  • Check your internet connection — switch between mobile data and Wi-Fi
  • Disable any VPN or proxy you may be using
  • Try accessing dicebet from a different device
If the issue persists, contact dicebet support at support@dicebet.asia with a description of the problem and your device/browser details.

dicebet records all game rounds on our servers in real time. If a game disconnects or crashes during a round, the outcome is still recorded and your account will be settled correctly once you reconnect. If you believe there is a discrepancy in your balance after a disconnection, contact dicebet support immediately with the game name, approximate time, and round ID if available.
Still Need Help?

Our dicebet support team is available 24 hours a day, 7 days a week. Reach us at:

support@dicebet.asia

We typically respond within 1 hour during peak hours.

Responsible Gaming

Gambling is addictive. Know when to stop. Use dicebet's built-in tools — deposit limits, loss limits, session timers, and self-exclusion — to stay in control.

Learn More
Legal & Policies

Review the full dicebet legal documentation for complete details on your rights and obligations as a player.

Explore dicebet Games

Why Filipino Players Choose dicebet

Everything you need for a safe, fun, and rewarding gaming experience

Instant GCash & Maya Deposits

Fund your dicebet account in seconds using GCash or Maya — the most popular e-wallets in the Philippines. No waiting, no hassle, just instant access to all your favourite games.

Safe & Secure Platform

dicebet uses SSL encryption and strict KYC verification to protect every player's account and personal data. Your security is our top priority, always.

Mobile-First Experience

Play all dicebet games on any smartphone or tablet — no app download needed. Our mobile-optimised platform works seamlessly on Android and iOS devices across the Philippines.

24/7 Filipino Support

Our dicebet support team understands Filipino players. We are available around the clock via email to help with any question — from account issues to game queries.

Hundreds of Games

From fishing games and bingo to live casino and slots, dicebet offers one of the widest game selections available to Filipino players — with new titles added regularly.

Responsible Gaming Tools

dicebet provides deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — all free and instantly accessible to every player. Gambling is addictive. Know when to stop.

Ready to Play on dicebet?

Join thousands of Filipino players already enjoying dicebet — the Philippines' most complete online gaming platform. Sign up today and claim your welcome bonus.

Sign In to dicebet Explore Games Responsible Gaming

🔞 Must be 21 or older to play. Gambling is addictive. Know when to stop.